Every Word Literacy Support
Need help with Every Word Literacy? Email us at support@carbidecoding.com and we'll get back to you as quickly as we can, normally within two business days.
What to include
- Your device model and operating system version (for example, “Samsung Galaxy Tab A9, Android 14” or “iPad 10th gen, iPadOS 18”)
- What you were doing when the problem happened (which unit and step, if you know them)
- What you expected, and what happened instead
- A screenshot, if the problem is visible on screen
Common questions
Does the App need an internet connection? No. Every lesson, sound, and font ships inside the App. It works fully offline and never connects to the internet.
Where is my child's progress stored? Only on your tablet. Progress is never uploaded anywhere. If you move to a new device, progress can travel through your device's own platform backup (Android Auto Backup / iCloud backup); otherwise it stays with the tablet.
How do I delete a child's data? Open the App, tap the ⋮ menu on the child's profile card, and choose Delete — or simply uninstall the App, which removes everything.
Is there a cost, ads, or in-app purchases? The App has no ads and no in-app purchases. What you see is the whole program.
Privacy
The App collects nothing and transmits nothing — read the full Every Word Literacy Privacy Policy.
Contact
Support: support@carbidecoding.com · Privacy questions: privacy@carbidecoding.com · Carbide Coding LLC, Kansas City, Kansas.